At Flower Delivery Crofton Park, our priority is ensuring that every bouquet and arrangement reaches you in perfect condition. We are a trusted local florist proudly serving households and businesses throughout the Crofton Park area. Our Fresh Flowers Guarantee means you receive blooms that are vibrant, fragrant, and full of life, every single time.
We take great care in packaging and delivering your flowers. However, if your flowers arrive damaged, wilted, or significantly compromised, please let us know as soon as possible on the day of delivery. To help us resolve the issue quickly, we recommend keeping the original packaging and taking clear photos of the damaged flowers. Our team is committed to making it right with a prompt replacement or refund as needed.
Your satisfaction with the quality and freshness of our flowers matters to us. With the Flower Delivery Crofton Park Freshness Guarantee, you can expect your flowers to remain fresh for a minimum of five (5) days from the time of delivery, provided the care instructions included are followed. If your flowers lose their freshness before this period, please let us know within five days of receiving your order. We will gladly review your case and offer a suitable solution.
If you are unsatisfied with your order due to quality issues, damage on arrival, or reduced freshness within the guaranteed window, we offer either a full refund or a replacement bouquet—whichever you prefer. To process a refund or replacement, please contact us with your order details and, if possible, photographs confirming the issue. Once we have assessed your request, we will arrange for a swift resolution, ensuring you are fully satisfied with your experience.
Your feedback helps us continually improve our service. If for any reason you wish to make a complaint about your flower delivery or your experience with us, please reach out with as much detail as possible regarding your order and your concerns. We will acknowledge your complaint promptly and aim to resolve it within two working days. Every complaint is treated seriously and given the attention it deserves by our dedicated Crofton Park team.
Flower Delivery Crofton Park is more than just a flower delivery service. We are your local florists, dedicated to providing exceptional customer care and beautiful, long-lasting flowers. Whether you are sending a thoughtful bouquet to a friend or decorating your office, you can order with confidence knowing your satisfaction is at the heart of what we do in Crofton Park and the surrounding area.
If you have a question about your delivery or need to report an issue, please use the contact options provided on our website. Our team is here to assist you during our business hours, and we strive to offer a friendly and efficient resolution to all queries.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
